A note from the owner
I am Jahangir Khan, a PharmD graduate and the owner of QuickMed. Skin care, baby care and vitamins are products that go on your skin or into your family’s routine, so our return rules are strict about one thing: the product must come back unopened and undamaged. Once a seal is broken, nobody can tell how a product was stored or handled, so we cannot take it back safely, and I would not want to sell it on to another customer either.
How to return a product
How to replace a product
If you would like a replacement, contact us the same way. We replace the product, you send the original back to us, and the shipping charge of Rs 300 is paid by you. Return of the original takes about 4 to 5 days, and the replacement is dispatched after we agree to it.
What we cannot accept
❌ We cannot accept the following:
- Products that have been opened, used or partly used
- Products with a broken seal or missing original packaging
- Products damaged after delivery
- Requests made after the 3-day period
Your refund
We refund the amount you paid for the product, the Rs 300 shipping charge will be paid by the customer. We will tell you how and when the money reaches you when your return is approved.
Cancelling before dispatch
You can cancel an order before it is dispatched by calling or messaging us as soon as you can. Once your parcel is on its way, we cannot cancel it. See our Shipping Policy for delivery details.
If you have a reaction to a product: Then let us know, so we can note the product and batch. Our team can help you choose products, but we cannot diagnose conditions or replace medical advice.
Contact us for more information
WhatsApp: 0371 2436767
Contact us
Store: Elegance Pharmacy, Located at Swat
Phone: 03712436767
Email: quickmed452@gmail.com